Family of 6-year-old put on wrong Spirit flight consider legal options as airline is still unable to explain mix-up

The family of a 6-year-old boy who was put on the wrong Spirit Airlines flight and wound up hundreds of miles from his final destination is considering legal options as they become increasingly frustrated that the company hasn’t been able to explain the mixup.

Maria Ramos has said she is still waiting for answers after her grandson, Casper, was put on the wrong flight while traveling by himself from Philadelphia to Southwest Florida Airport in Fort Myers on Thursday.

“Come on, you have cameras all over this place. You have cameras in your plane. You have cameras all over. You’re telling me you don’t know what happened to Casper, five days later, and it’s under investigation?” Ramos told WINK News.

“How did he make it on another flight? How did he end up in Orlando? They have no idea.”

In a statement, Spirit Airlines said the boy was “always under the care and supervision of a Spirit Team Member, and as soon as we discovered the error, we took immediate steps to communicate with the family and reconnect them.

“We take the safety and responsibility of transporting all of our Guests seriously and are conducting an internal investigation,” it continued. “We apologize to the family for this experience.”

Maria Ramos says she is still waiting for answers after her grandson was put on the wrong flight while traveling by himself with Spirit Airlines.

But Ramos, who says she was listed as the boy’s emergency contact, said she never got a call from the airline notifying her that he was on a flight to Orlando.

Instead, she said she was only told that Casper never made it on the plane bound for Fort Myers.

“They told me, ‘No, he’s not on this flight. He missed his flight.’ I said, ‘No, he could not miss his flight because I have the check-in tag,” Ramos previously said.

Casper, who was supposed to fly to Fort Myers, somehow landed in Orlando.

“I ran inside the plane to the flight attendant and I asked her, ‘Where’s my grandson? He was handed over to you at Philadelphia?’ She said, ‘No, I had no kids with me.’”

Ramos said she was left in the dark, confused as to what may have happened to her grandson for 40 minutes, until he Facetimed her, according to Fox 4.

She then set out on a four-hour drive to pick up the six-year-old, sharing that the major mishap was one of the most terrifying experiences of her life.

Spirit Airlines has offered to reimburse her for the drive. The company also told Ramos on Tuesday that it would pay for Casper’s return flight to Philadelphia and a round trip for Ramos to accompany him.

The family of a six-year-old boy is considering legal options as they seek answers as to how he wound up on the wrong Spirit Airlines flight out of Philadelphia. AP
Casper Ramos was set to arrive at Southwest Florida Airport in Fort Myers on Thursday, but was instead sent to Orlando. Education Images/Universal Images Group via Getty Images

But Ramos says all she wants is answers, as she revealed that her grandson is now afraid to be alone.

The Post has also reached out to Spirit Airlines for comment.

The airline allows unaccompanied minors — whose ages must range between 5 and 14 years old — to travel domestically across the US on direct flights.