HSBC goes down with users unable to access app in latest banking outage

Outages have spiked in the past hour as users share issues (Pictures: Getty)

HSBC has been hit by an outage, with users unable to log in to their accounts on the bank’s website or app.

The bank’s website says no planned maintenance is currently taking place to its digital services, but many have messaged the firm on social media complaining of log-in issues.

In a statement to Metro, HSBC said: ‘We’re working hard to fix an intermittent issue with Mobile and Online Banking services.  

‘Debit and credit cards, digital wallet and ATMs are all working. You can still authorise online card purchases via SMS.

‘We’re really sorry, please check back for updates.’

Service status monitoring website Downdetector began receiving reports of issues with HSBC services at around 3.20 pm, with the number of reports quickly rising to more than 1,700.

The apparent outage is the latest to hit major banks in recent weeks, with Barclays, Lloyds and Halifax also suffering outages recently.

Get in touch with our news team by emailing us at webnews@metro.co.uk.

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