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This is where the software comes in. Depending on driving patterns, it will take some time for the system to determine whether the battery pack needs replacing. The software reportedly needs 6,200 miles worth of data to make a decision. During that time, owners are only allowed to charge their vehicles to 80%, which could be an inconvenience if they drive longer distances.

In a statement sent to the publication earlier this year, GM explained the software will alert the owner via the driver information center if there’s a problem with the battery. Understandably, this may leave many customers disgruntled, especially after they were promised a new battery pack for their vehicles.

While there’s a possibility that the battery could be fine, there’s a chance the software can detect an issue with a vehicle. This would delay any potential repair, causing further frustration from consumers.

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